If you are not satisfied with your purchase, you may return the item(s) for a refund, exchange, or merchandise credit. There is a restocking fee only on Anthony David fully covered crystal bags. This restocking fee is 10% of the item purchase price (maximum $25.00). Items other than the Anthony David Crystal Handbags will not incur a restocking fee. If a coupon discount was used with any purchase made on the site, the coupon amount will be deducted from your refund amount (this does not apply to exchanges or merchandise credits). Clearance merchandise is a final sale and not eligible for return.
Our company offers ultimate quality merchandise at amazing prices however if you wish to return an item, please carefully follow these basic steps:
- Print and complete our Return Merchandise Authorization (RMA) form Return Merchandise Authorization (RMA) form.
- Include your completed RMA form and a copy of your packing slip in your package.
- Seal the item in the original packing material. The item must be in its original (new) condition with tags attached and
in the original packaging as it was delivered. Our receiving staff
makes the final decision of the condition of the item(s). If it is determined
that the item(s) have been used the return will be denied and returned to you at your expense
via the United States Postal Service C.O.D.
- Post mark the return back to us within (7) business days of receipt.
- Send an email to firstname.lastname@example.org stating that you have returned your purchase so your account can be noted.
- Please Note: Package should be insured and signature confirmation is recommended.
PayPal has selected All Things Trendy as a trusted seller for offering the PayPal Money Back Guarantee! This guarantee is only offered to the customers of select trusted sellers who pay for their purchases via PayPal.
This policy does not insinuate an obligation to accept returned material that is deemed used, returned after the stated time period, damaged by client, damaged during shipping (unless the item was insured) or mishandling after leaving our facilities. Merchandise credits are valid for 365 days from the date of original purchase and may not be used in conjunction with any promotional discount. Original and return shipping, handling and insurance is not refundable. This return policy does not apply to Swarovski crystal wholesale or special orders.